On-Demand Pest Control Services

This program provides residents up to four annual service visits for covered pests. Requests must be submitted via PestShare.com with photos of visible activity. The program also features a marketplace for uncovered pest issues, covers missed trip liabilities, and includes a 30-day warranty on completed services. Service providers typically contact residents within one business day.

  • Service Purpose: Allows tenants to report visible pest activity through the Pest Share website for quick and effective treatment.
  • How to Report: All requests must be submitted online at PestShare.com
  • Preventative Service: Pest Share is not a preventative service; visible pest activity or signs of pests are required.

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Coverage & Limits

  • Service Allowance: Up to four (4) services covering a maximum of three (3) pests within a 12-month period (starting from the date of the first request).
  • Warranty: Each completed service carries a 30-day warranty.
  • Covered Areas:
    • Interior dwellings.
    • Attached structures such as garages, porches, or detached outbuildings with floors.
    • Extenuating circumstances for outdoor areas are evaluated on a case-by-case basis.

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Covered Pests & Conditions
The following pests are covered under the on-demand service package:
• Ants: Covered for interior treatments only.
• Rodents (Mice & Rats): Covered specifically via baiting and trapping methods.
• Stinging & Flying Insects: Bees, Honey Bees, Hornets, and Yellow Jackets.
• Crawling Insects & Arachnids: Bed Bugs, Box Elder Bugs, Centipedes, Cockroaches, Earwigs, Elm Seed Bugs, Fleas, Mites, Scorpions, Silverfish, and Spiders.

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Request Submission Requirements

When submitting a request, ensure you include:

  1. Contact Information: Complete service address (including unit number), valid phone number, and email address.
  2. Pest Identification: Specific identification of the visible pest(s).
  3. Photo Proof: Upload a picture showing the pest or visible signs of pest activity.
  • Exception: If no photo can be provided, a valid reason must be included for review and approval.

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Request Process & Timeline

  1. Submission Confirmation: Pest Share sends an email confirmation containing a unique Request Number for tracking. (Check your spam folder if not received).
  2. Scheduling Contact: The assigned Service Provider will reach out via email or phone within one (1) business day after request receipt to schedule the appointment.
  3. Delays: If there is a delay in contact, refer to your initial confirmation email from Pest Share for details.

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Attendance & Missed Appointments

  • Access Requirement: An adult (18 years or older) must be present for the appointment, and the property must be accessible.
  • Missed Trips: If access is not granted, it is treated as a missed trip due to tenant liability. Pest Share may deduct from your available service benefit limit to cover the missed trip fee.

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Invoicing & Billing

  • Covered Services: If you are within your 12-month service limit (up to 4 services / 3 covered pests), disregard auto-generated invoices sent directly from the service provider. Pest Share will pay the provider upon completion.
  • Uncovered Services: Tenants are financially responsible for invoices resulting from non-covered pests.
  • Marketplace Purchases: Prepaid marketplace transactions do not require further payment; direct invoices can be ignored.